Using The Balanced Performance In Human Resource Management

Using The Balanced Performance In Human Resource Management

Course ID : MAN429
Course Duration : 3 Days
City : Abu Dhabi
Location : UAE
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Introduction:

This course explores how the Balanced Performance approach can enhance HR effectiveness by integrating financial, operational, developmental, and customer-focused metrics. It aims to align HR functions with organizational goals, optimize performance, and foster a culture of continuous improvement.

Course Objectives:

  • Understand the concept and importance of balanced performance in HRM.
  • Explore key dimensions: financial, operational, employee development, and customer satisfaction.
  • Apply balanced performance in recruitment, training, and performance management.
  • Analyze the benefits and challenges of implementation.
  • Develop strategies for practical application and sustainability.

Course Outlines:

  • Introduction to Balanced Performance and its relevance in HRM.
  • Metrics across financial, operational, developmental, and customer-focused domains.
  • Applications in recruitment, employee engagement, and appraisals.
  • Benefits and implementation challenges.
  • Effective strategies, tools, and real-world examples.
  • Future trends, including AI and analytics in HR performance measurement.

Outcomes:

Participants will gain the ability to design and implement a balanced performance framework, evaluate HR functions with integrated metrics, drive strategic alignment, and prepare for emerging HR technologies and trends.