Balance Scorecard Awareness

Balance Scorecard Awareness

Course ID : MAN042
Course Duration : 5 Days
City : Abu Dhabi
Location : UAE
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Introduction

This Quattro Training Center Strategic Planning Using the Balanced Scorecard training seminar helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives - covering Finance, Customer, Internal Processes and People - the 'Balanced Scorecard' approach enables organizations to turn their strategies into operational reality. Clear measures and targets allow leaders to steer their organization towards its long-term goals, and engages managers and staff to contribute more fully to its success.

The Balance Scorecard focuses all resources on achieving the strategy; employees are empowered to develop and perform, internal processes are enhanced to deliver what customers want, and of all this lead ultimately to financial success.

This Quattro training seminar will highlight:

  • Operationalizing strategy to improve organization performance
  • Integrating the Balanced Scorecard to become the nerve-center of the organization
  • Engaging and empowering all employees to deliver the strategy
  • Putting customer service at the heart of operations
  • Enabling leaders to measure and monitor progress towards strategic objectives on a daily basis

Objectives

At the end of this Quattro training seminar, you will learn to:

  • Build a Balanced Scorecard from scratch, based on your organization’s strategy
  • Overcome obstacles to implementing a Balanced Scorecard in practice
  • Translate strategy into tangible results to be measured and monitored
  • Align people and resources to focus on achieving the strategy
  • Adjust and enhance strategy in line with a changing environment

Who Should Attend?

This Quattro Strategic Planning Using the Balanced Scorecard training seminar will benefit all managers who need to understand and enhance the part they play in delivering their organizations strategy will benefit from this training.

This Quattro training course is suitable to a wide range of professionals but will greatly benefit: 

  • Executives
  • Managers with responsibility for creating or managing a Balanced Scorecard
  • Financial Officers and Controllers
  • Process Managers
  • Strategic Planning Managers

Seminar Outline

Introduction to the Balanced Scorecard

  • Introduction to the Balanced Scorecard
  • Benefits of the Balanced Scorecard
  • Beginning with a Vision
  • The Financial, Customer, Process Perspectives in Detail
  • Strategy Maps and Strategic Themes
  • Lag and Lead Measures
  • Constructing a Strategy Map

Understanding Strategy

  • The Balanced Scorecard Development Process
  • Understanding Organizational Strategy
  • Exploring the Strategies of Participants’ Own Organizations
  • Creating a Strategy-centric Organisation
  • Engaging the Leadership Team
  • Exploring Case Study Examples

Building Strategy Maps

  • The Learning & Growth Perspective in Detail
  • Creating a Climate for Action
  • Creating Strategy Maps for Participants Own Organisations
  • Strategic Measure
  • Linking Strategy and Business Planning

Building a Complete Balanced Scorecard

  • Strategic Targets
  • Mapping Strategic Initiatives
  • Monitoring and Reviewing the Balanced Scorecard
  • Completing the Balanced Scorecard for Participants’ Own Organizations
  • Planning for Implementation
  • Cascading the Balanced Scorecard Across an Organization

Pulling It All Together

  • Reviewing and Enhancing Participants’ Balanced Scorecards