Minutes of meeting & Note Taking

Minutes of meeting & Note Taking

  • Country: United Arab Emirates

  • City: Abu Dhabi

START DATE: 08 Sep 2019

END DATE: 09 Sep 2019


  • COURSE TYPE: Variety Programs




Minutes of meeting & Note Taking



Does your organisation need concise minutes that accurately reflect the decisions taken and actions agreed at a meeting? Would you like to be confident that the notes taken and the minutes created will produce a valuable record of a meeting?

This course focuses primarily on minute taking – but also includes a section on chairing meetings.

 Who should attend?

=       Anyone who takes minutes but has never received formal training

=       Anyone who want a better understanding of the roles and relationship of the chair and minute-taker

=       Anyone who would like to polish their minute-taking and/ or chairing skills

=       Anyone who will have to take minutes/ chair meetings in the future and wants
to be able to understand and apply best practice


On completion of this session, participants will be able to:

=       Understand the role and responsibilities of the minute-taker

=       Prepare an outline and use a note-taking template

=       Summarise information (and understand what to leave out)

=       Listen more effectively

=       Edit and proofread their minutes   

Content includes:

=       What are minutes for?

=       Best practice: How do you define ‘good’ minutes?

=       What are the key skills needed for minute-taking?

=       A to Z of taking minutes / checklist

=       Learning how to create effective and organised agenda

=       Listening for the salient points
=       Taking notes effectively and quickly, using a template

=       Writing up notes: Getting the message across, using clear concise English

=       Editing and proofreading strategies and checklist

=       Managing record keeping / Freedom of Information obligations



Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 10 modules


This intensive one-day training course has been designed to develop an understanding of the role of a minute taker, to recognise the importance of minute taking, and to teach essential techniques for producing minutes that include all the information required, in the most suitable format for the occasion. There is also some discussion of how to overcome some of the problems that arise in the role.


Anyone who needs to take notes or minutes at meetings. The variety of people who need minute taking training is extremely wide, though likely candidates include secretaries, PAs and administrative assistants.


In order to get the most from this course, delegates should bring along a set of their own minutes to work on.
These can then be developed during the course, providing maximum benefit and giving experience that is directly relevant to the delegates own needs.

MODULE 1:  Course Introduction and Overview

MODULE 2:  The Role of a Minute Taker

Learning outcomes:

Know the tasks you will undertake and some solutions to problems you might experience when minute taking

Topics covered:

=         What is a Minute Taker?

=         Problems and Solutions

MODULE 3:  The Skills of a Minute Taker

Learning outcomes:

 Learn about listening skills, discretion, being able to discriminate between information that is needed and what is not required

Topics covered:

=         The Skills of a Minute Taker

MODULE 4:  Meeting Agreements

Learning outcomes:

 Recognise where the meeting agreements might be and how these might impact your organisation's meetings

Topics covered:

=         Meeting Agreements

MODULE 5:  Minutes Styles

Learning outcomes:

Identify which style of note/minute taking is applicable to your organisation, and recognise the main styles.

Topics covered:

=         Choosing a Style

=         Informal Minutes

=         Action Minutes

=         Formal Minutes

=         Recording Motions and Resolutions

=         What to Record

MODULE 6:  Techniques for Preparing Minutes

Learning outcomes:

 Understand the preparation required to produce an initial rough draft set of minutes, and use effective techniques to edit and proofread them.

Topics covered:

=         Top Techniques for Preparing Minutes

=         Writing Minutes

=         Editing Minutes

MODULE 7:  Taking Minutes in an Interactive Meeting

Learning outcomes:

Know how to act as a recorder / facilitator at an interactive meeting, how to support active members and type up notes post-meeting.

Topics covered:

=         The Role of the Facilitator at an Interactive Meeting

=         Members More Able To Participate

=         The Role of the Minute Taker at an Interactive Meeting

MODULE 8:  The Minute Book

Learning outcomes:

Understand how to record and file your minutes in a logical order, and identify in what form and where the recorded minutes are going to be filed.

Topics covered:

=         The Minute Book

MODULE 9:  Developing Your Minute Taking Skills

Learning outcomes:

Know the importance of professionalism, tact and discretion in conveying impressions to others during the meeting.

Topics covered:

=         Appearances

=         Listening Skills

MODULE 10:  Your Personal Action Plan