Advanced Management

Advanced Management

  • Country: United Arab Emirates

  • City: Abu Dhabi

START DATE: 08 Sep 2019

END DATE: 10 Sep 2019

UNIT:

  • COURSE TYPE: HR

  • COURSE ID:



Registration

Advanced Management– Course Outline 

OBJECTIVES

Evaluate the behaviours needed for high level management

Establish winning strategies according to context

Create a business case using best practices

Apply practices that foster commitment

 Experiment with coaching techniques

CONTENT

 Self-Evaluate

 Skills self-evaluation

 Evaluate commitment strategies

 Evaluate your level of influence, visibility and credibility

Experiment with methods of increasing visibility and credibility

Build a set of core values consistent with those of Concordia University

Design your own development plan

 

This Advanced Management Skills course will cover:

SETTING OBJECTIVES AND TARGETS

=         Where are you now and where do you want to be, by when?

=         Plan and actions required to achieve these objectives

=         Improve organisational, team and individual performance with quantifiable targets

=         Monitoring, measuring and feeding-back results

LEADERSHIP

=         Vision, roles and responsibilities of an inspirational leader

=         Qualities, skills and commitment required

=         Adapting leadership styles to different situations

=         Overcoming the challenges of leadership

MOTIVATION

=         Factors which motivate you and others

=         Achieving organisational goals with a motivated workforce

=         Increasing motivation to improve individual performance

=         Management skills required to motivate individuals and teams

TEAM BUILDING

=         Characteristics of an effective team

=         Roles and responsibilities of individuals in the team

=         Building a strong team which delivers results

=         Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding

VERBAL COMMUNICATION SKILLS

=         Structure simple messages using appropriate language and delivery

=         Listen attentively to ensure mutual understanding

=         Generate productive and open discussions to solve problems

=         Overcome the barriers to effective verbal communication

INFLUENCING SKILLS

=         Analysis of factors which influence people

=         How to influence people without power and authority over them

=         Chairing and participating in meetings which produce results

=         Finding common ground and reaching agreement

 

 

ASSERTIVENESS

=         Characteristics and skills of assertiveness

=         Handling difficult people with confidence

=         Giving feedback and receiving criticism constructively

=         Responding appropriately to aggressive, assertive and passive people

INTRODUCTION TO NEURO-LINGUISTIC PROGRAMMING

=         What is Neuro-Linguistic Programming™ (NLP™)?

=         How does NLP™ work?

=         NLP™ for self-management and self-development

=         Application of NLP™ to enhance performance of organisation, teams and individuals

EMOTIONAL INTELLIGENCE AND BODY LANGUAGE

=         Key principles, qualities and skills of Emotional Intelligence

=         Application of EI to develop teams, individuals and respond to situations

=         Sending the right messages through your non-verbal communication

=         Interpreting the signals and gestures of body language of others

PRESENTATION SKILLS

=         Research the people in the audience and their objectives

=         Approach, structure, content and methods to meet audience requirements

=         Anticipate, prepare and practice answers to difficult questions and awkward questioners

=         Overcome nerves, project your voice powerfully and keep audience attention

CREATIVE PROBLEM SOLVING AND DECISION MAKING

=         Analysis of causes, symptoms and implications of a problem

=         Generating a range of creative solutions

=         Prioritising options against objective criteria to make a decision

=         Implementing decisions, evaluating results and responding to feedback

 

TIME AND STRESS MANAGEMENT

=         Prioritising and organising work according to goals

=         Eliminating time wasters

=         Identifying the causes and symptoms of stress

=         Planning and implementing your strategy to avoid burnout

NEGOTIATION SKILLS

=         Pre-negotiation preparation on all aspects of the negotiation

=         Styles, techniques and skills of a good negotiator

=         Tricks people may play on you

=         Close with a win-win result for all

WRITTEN COMMUNICATION SKILLS

=         Win and keep readers’ attention

=         Understand how people read and absorb written information

=         Plan appropriate approach, structure, content, vocabulary and visuals

=         Principles applied, including to reports, pitches, tenders, e-mails, websites, social media