Frequently Asked Questions 1-What type of accredited courses do you offer?
2-Do you offer courses to the public?
3-What are the advantages of NQA accredited qualifications?
4-I have left school without earning the secondary certificate. Can I get benefited from this learning scheme?
5-What is the difference between Level Four Certificates?
6-Will I be able to continue my higher education once I earn the Level 5 Diploma?
7-Will my work experience be recognized?
8-How long will it take to complete a program?
9-When can I receive my qualification certificate?
10-How can I register for a course?
11-Are the program fees inclusive of Course Materials, Exams & Certificate?Are the program fees inclusive of Course Materials, Exams & Certificate?
12-Do you have a refund policy in place?
13-What are the working hours of Quattro Training Center?
14-Is attendance mandatory for all classes?
15-Do you offer weekend classes?
16-Are your timings flexible for in-house training?
17-Do you deliver training outside the UAE?
18-Do you offer Distance/Online Education? 1) What type of accredited courses do you offer? As a Recognized Training Provider, Quattro Training Center offers several programs that lead to accredited hours. The following programs are offered: - Certificate 1, 2 and 3 in Office Administration. - Certificate 4 in Business Administration - Certificate 4 in Management - Level 5 Diploma Business Administration - Level 5 Diploma in Learning and Development - Level 5 Composite Award in Assessing Learners The levels are defined in accordance with the UAE Qualifications Framework which establishes equivalency between different learning sectors in the UAE: General education, technical and vocational education and higher education. 2) Do you offer courses to the public? Quattro Training Center offers these accredited programs for individuals who are currently employed or willing to work in government or private organizations. Despite your educational background and work experience, any individual can enroll in a suitable program provided that the minimum learner’s age is seventeen years. 3) What are the advantages of NQA accredited qualifications? There are many advantages for the NQA nationally accredited qualification for the Nation, employers, individuals and training providers. Joining the Technical and Vocational Education and Training will enable the individual learners to enhance their employability and achieve their career progression objectives: - Improve clarity of job role and responsibilities. - Raise their confidence in their abilities to work effectively and safely to best practice standard. - Provide opportunities to transfer competence to other jobs or work contexts. - Pursue personal and career development. 4) I have left school without earning the secondary certificate. Can I get benefited from this learning scheme? The NQA aims at removing barriers or limitations for lifelong learning. School dropouts aspiring to enhance their career possibilities can enroll in any program at a suitable level. For example, Certificate 1 in Office Administration doesn’t require any pre-requisites aside from basic numeracy and communication skills. Successful achievement of Certificate 1 requirements will enable you to continue your learning journey towards higher levels of education which in turn, will enhance your career prospective. With every certificate or a single unit you complete, you earn a number of accredited hour that can be accumulated or transferred to other institutions. 5) What is the difference between Level Four Certificates? There are two certificates at Level 4: - Secondary School Certificate offered the Ministry of Education - Certificate 4 in Vocational Education and Training Sector offered by the NQA. The general education secondary school certificate is more academic oriented and grants you admittance into higher academic institutions. On the other hand, the VET Level 4 certificate grants you admittance into level 5 diploma in the same technical and vocational educational sector. 6) Will I be able to continue my higher education once I earn the Level 5 Diploma? The educational pathway for Level 5 Diploma achievers is the Bachelor Degree. It is upon the discretion of the academic institution to accept full or partial credits earned during the Diploma study. Of course, this depends on the degree of similarity between the Diploma units and the specific university program contents. Currently, NQA is developing a qualification for Applied Bachelor degree which will ensure learning continuity through Recognized Education and Training Provider or universities offering applied qualifications. Meanwhile, Quattro Training Center has communicated with several universities who will accept the Diploma holders within their bachelor degree programs. 7) Will my work experience be recognized? To facilitate the principle of lifelong learning, NQA encourages the implementation of the Recognition of Prior Learning (RPL) assessment process. RPL serves to recognize and accredit knowledge, skills and competence acquired through work involvement and life experience. The individual’s prior learning will be assessed against the learning outcomes of relevant qualification to determine the extent of achievement of the specified requirements. Accordingly, partial or full Credit values will be earned which will enable learners to jump – start their learning and progress to higher levels. 8) How complete a program?long will it take to The time required to complete the program requirements and achieve the stated learning outcomes depends on: - The size of the qualification: number of constituent units. - The level of the program: higher levels demands extensive knowledge and skills that need more time to learn. - Exposure to work environment: Technical and Vocational Education and Training is Competency – Based learning. Learning from the work will help in reducing the learning time. - Your dedication and commitment: the more the efforts you invest in mastering the learning outcomes, the shorter is the time needed to graduate. In general, you need to study for a minimum of two and half months to fully satisfy any qualification requirements. 9)When can I receive my qualification certificate? Upon successful completion of all learning outcomes of a certain qualification, you’ll be assessed by a qualified assessor. The outcomes of the assessment will be quality assured by the center’s internal verifier. The qualification certificate or statement of achievement of some units, will be issued by NQA once their assigned external verifier approves quality measures undertaken during learning, assessment and internal verification processes. 10) How can I register for a course? The official website of Quattro Training Center provides clear guidance on how to register the program of your interest. For further and detailed information you may submit your enquiry online or call our help center. To complete your registration process, please visit our training facilities. Our specialists will advise you on the most appropriate approach and help you to develop your learning plan. In addition, you need to submit a copy of your passport, Emirates ID and other relevant certificates. 11)Are program fees inclusive of Course Materials, Exams & Certificate? Our competitive program fees are inclusive. They cover the registration fees, learning materials, assessment and certification. Please note that additional charges apply in case of re-assessment or if you decide to go through the process of recognizing your prior learning. 12)Do you have a refund policy in place? Quattro Training Center adopts a fair and reasonable refund policy. Full amount paid will be refunded when: 1. They are collected in error. 2. They are collected in excess of requirements. 3. Requesting the withdrawal of the application before the application has been processed. 4. Cancellation notice submitted to the Center before TWO weeks from the start of the program. 13)What are the working hours of Quattro Training Center? The normal working days are Saturday thru Thursday. The center welcomes its learners and visitors from 08:00 AM to 08:00 PM. 14)Is attendance obligatory for all classes? Although Quattro Training Center adopts a flexible learning system, attending the classroom learning is mandatory to cover the theoretical part of the your program. Since the programs we offer are accredited, each unit (module) of program has a credit value, where each credit is equivalent to 15 notional learning hours. The learning time is divided into three learning segments: - Formal Classroom lecturing - Weekly Coaching Face-to-Face Sessions - Workplace and Self-Directed Learning This unique blend of theoretical and practical learning opportunities will reinforce learning and enhance transfer of knowledge and skills to the workplace. Therefore, it is highly recommended to demonstrate high commitment towards achieving your professional objectives by attending and making the best out of every learning opportunity. 15)Do you offer weekend classes? Weekend classes may be arranged for employed learners in order not to disturb their working schedules. 16)Are your timings flexible for in-house training? In-House training can be arranged and customized to address the actual needs of employees working for public or private organization. Our experienced specialists may develop the most effective and efficient action plans to provide groups with a rich learning experience that ensures integration of learning with the specific context performance standards and requirements. 17)Do you deliver training outside the UAE? The UAE National Qualifications are recognized by National, Regional and International institutions. Enrollment in these qualification is open for Nationals of GCC countries. 18)Do you offer Distance/Online Education? Subjected to NQA approval, Online study option is available mainly for those who are committed to work obligations. Individuals who are living in remote areas and cannot travel to attend the face-to-face classes, can also benefit from online study. In this case, the course materials are emailed to you in word and pdf format upon enrolment so you can save them to your computer and study whenever and wherever you choose. Please note that several eLearning sections are available as an extra learning material and intended to enhance the program’s flexibility. |