Flight Dispatch Introduction

Do you know who a true gem of an airline is? Although flight dispatchers are invisible to the passengers, they are the key to airline’s safe and successful services.


The responsibilities of a Flight Dispatcher include the provision of assistance to the pilot-in-command in flight preparation; completion of operational and ATS flight plans; liaison with the air traffic, meteorological and communication services and the provision to the pilot-in-command during flight of information necessary for the safe and efficient conduct of the flight. Flight Dispatchers should also be responsible for monitoring the progress of each flight under their jurisdiction and for advising the pilot-in-command of company requirements for cancellation, re-routing or re-planning, should it not be possible to operate as originally planned.

The GCAA uses the term ‘Flight Dispatcher’ which has the same meaning as the term ‘Flight Operations Officer’ used by ICAO or other foreign Authorities

Course Objectives:

upon completing this course, participants will be able to:

  • Workflow processes and protocols of an international Airline Operations Center (AOC)and as expected by GCAA.
  • Airline operations control fundamentals and ops control training.
  • Basic theory of commercial aviation dispatch procedures and work rules.
  • Knowledge of ICAO 7192 D3 guidelines and the applicable GCAA regulations & FDTOs

Course Outlines:

  • Meteorology
  • Aeronautical Knowledge
  • Basic Navigation and Flight Planning
  • Performance-Based Navigation
  • Generic Aircraft Systems
  • Aerodynamics, Mass & Balance, Performance
  • Air Law (ICAO and EASA based)
  • Dangerous Goods introduction
  • Communications, Security & Emergency
  • Dispatch Resource Management
  • Flight Monitoring